Privacy Policy for Delivery Agent App

Last Updated: 4th Jan, 2024

Thank you for using our Delivery Agent App ("Ordefy Agent"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information:

• We may collect personal information such as your name and contact details to facilitate the delivery process.
• Location information is collected to provide real-time updates to customers regarding the estimated time of arrival (ETA).

b. Location Information:

• The App uses location tracking to update customers on the status and ETA of their delivery.
• Location data is collected only when the App is in use, and customers have the option to disable location services.

c. Device Information:

• We may collect information about the device you use to access the App, including device type, operating system, and unique device identifiers.

2. How We Use Your Information

a. Delivery Updates:

• Location information is used to provide accurate and real-time delivery updates to customers, including the ETA.

b. Service Improvement:

• We may use aggregated and anonymized data to analyze trends, track user interactions, and improve the overall performance and user experience of the App.

3. Information Sharing

a. Third-Party Service Providers:

• We may share your information with third-party service providers, such as mapping and navigation services, to enhance the functionality of the App.

b. Legal Compliance:

• We may disclose your information if required by law or in response to a valid legal request.

4. Data Security

a. Security Measures:

• We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices and Controls

a. Location Services:

• You can control the App's access to your device's location services through your device settings.

6. Updates to the Privacy Policy

a. Notification of Changes:

• We may update this Privacy Policy to reflect changes in our practices. Users will be notified of any significant changes.

7. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [support@ordefy.com].

By using the App, you consent to the terms outlined in this Privacy Policy.